Wednesday 24 April 2013

Policy Deployment in Healthcare


We have just posted five more video talks from our last Lean Summit telling a remarkable story of the power of using policy deployment in healthcare. Two years ago, inspired by a talk from Takashi Tanaka, David Furley leading the lean transformation at the United Lincolnshire Hospitals NHS Trust went home determined to do this too. Two years later he returned with his team to show how policy deployment has not only given focus to their transformation journey but has also significantly changed the way management meetings are run and the behaviour of employees at every level in the organisation.

These videos tell this story from four levels from Director level to the Wards. The passion and inspiration of these stories are worth watching and sharing to inspire your colleagues, whatever industry you are in. They complement the pioneering stories of the use of Plan for Every patient and Visual Hospital at the Calderdale and Huddersfield NHS Foundation Trust at our 2011 lean Summit. Together they form two aspects of a management system described in Making Hospitals Work that is delivering significantly better performance
within the NHS.                                                 

Yours sincerely

Daniel T Jones
Chairman, Lean Enterprise Academy